[Registrar] Add troubleshooting section to transfer page#29285
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mhsu wants to merge 10 commits intocloudflare:productionfrom
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[Registrar] Add troubleshooting section to transfer page#29285mhsu wants to merge 10 commits intocloudflare:productionfrom
mhsu wants to merge 10 commits intocloudflare:productionfrom
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…shooting Restructure the transfer-domain-to-cloudflare page into two clear phases (add domain to Cloudflare, then transfer registration) instead of the previous flat 10-step list. Inline partials, add DNSSEC/nameserver provider links, explain why each step is needed, and add registration limits content with actionable guidance. Add new troubleshooting section for transfers rejected due to registration period limits (10-year max for most TLDs, 5-year for .co). Clarify vague language throughout: specific WHOIS status explanations, concrete 45-day expiration rule, ICANN contact-change lock details.
…fer scenario - Break opening paragraph into scannable bullet list (cloudflare#1) - Lead with action instead of comparison to other registrars (cloudflare#2) - Replace IDN jargon with plain language and example (cloudflare#3) - Lead with actionable advice in Restrictions block (cloudflare#5) - Cross-link 'active on Cloudflare' to full-setup docs (cloudflare#6) - Replace inlined DNSSEC links with dnssec-providers partial (cloudflare#7) - Slim 'Add your domain' section to cross-link full-setup page (cloudflare#8) - Reorder unlock section to put action before context (cloudflare#9) - Restore 45-day grace period scenario with concrete date example and ICANN refund entitlement, matching FAQ content (cloudflare#10)
- Simplify opening: shorter total time bullet, one-line prereq - Move Restrictions block content to troubleshooting page - Move registration limits and 'domain not available' Details blocks to troubleshooting page as standalone sections with full examples - Add 45-day grace period note in Before you begin with FAQ link - Update TLD page to link to troubleshooting instead of removed anchor - Simplify approve-transfer section for non-technical audience - Convert caution to note for Active status requirement - Make authoritative DNS requirement a bullet in Before you begin - Remove redundant 'Go to Transfer Domains page' text (DashButton CTA)
… ccTLD transfer pricing
…ccurate transfer guidance
Maddy-Cloudflare
approved these changes
Mar 25, 2026
dcpena
reviewed
Mar 25, 2026
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Adds a 'Having issues?' section to the bottom of the transfer guide with direct links to the most common troubleshooting scenarios. Previously, the 'Troubleshooting' page was only text-linked from this main transfers page and not easy to discover. This changes that.